Improve Your Customer Services
With Mobile Connect you can now extend customer journeys and communications, across different channels, to virtually anyone in your company. It puts the same tools agents use in your Amazon Connect Contact Centre onto the mobile devices of skilled employees, allowing you to activate the full potential of your organization. It leads to improved first time customer resolution and allows you to finally manage and monitor all your customer interactions using your same Amazon Connect solution.
Mobile Connect is a pay-as-you-go service solution seamlessly integrated with Amazon Connect, offering multi-channel blending of PSTN and WebRTC calls, as well as chat and task interactions. Mobile Connect is available on smartphone for iOS and Android.
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With Mobile Connect anyone in your organization can now handle customer interactions without losing the ability to manage and monitor the interaction.
Peter Depoorter, CEO at Ideal Systems
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With Mobile Office anyone in your organization can now handle customer interactions without losing the ability to manage and monitor the interaction.
Peter Depoorter, CEO at Ideal Systems
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Mobile Connect allows our team to be on the go and answer customer calls wherever they are. Mobile Connect is our choice because of its performance and its pricing model which scales along with our business.
Juan Pablo Vargas Rodríguez, CTO at Oasis App
Free Trial Version
Completely Free
- Start with a 10-day free* trial, fully featured with no limitations.
No Charges
Up to 100 Users
$0.18 User/Hour
- Up to 100 users you pay $0.18* per user per hour logged in.
Monthly Charged
Up to 500 Users
$0.16 User/Hour
- Up to 500 users you pay $0.16* per user per hour logged in.
Monthly Charged
For 500+ Users
$0.14 User/Hour
- For 500+ users you pay $0.14* per user per hour logged in.
Monthly Charged