Putting patients first
01
Personalized care
Bring the advantages of ACD routing to your mobile healthcare workforce. Provide personalized care for your patients by smartly routing calls to the appropriate healthcare worker and integrate with existing healthcare systems.
02
Secure patient data (HIPAA)
Ensure patient confidentiality and compliance with HIPAA regulations. Exchange sensitive information securely, knowing that patient data is protected at all times via Genesys Cloud.
03
Compliance and transparency
Record any call directly on Genesys Cloud for compliance and regulatory purposes and see all call analytics directly in Genesys Cloud to further improve your patient flows.
Mobile office in healthcare
Easy to use, wherever you go
Whether you’re a nurse or doctor at the hospital, clinic, or out in the field, you’ll be reachable by anyone. Mobile Office provides an intuitive interface and requires no training for your Mobile healthcare workforce.
Visiting nurses
Enable visiting nurses to seamlessly connect with patients through secure channels while on the road and delivering personalized care.
Medical device support
Deliver instant technical guidance to medical device users with 24/7 remote troubleshooting and support services.
On-call doctors
Connect patients and healthcare teams instantly with available physicians during after-hours or emergency situations.
Emergency back-up
Operating a critical emergency service? Our mobile platform provides reliable backup systems when primary infrastructure fails.
healthcare
Customers
Mobile Office is used by leading healthcare and life science companies across the world.
Location
Ideal Systems NV
Harensesteenweg 232 Box 2.10
B-1800 VILVOORDE
BELGIUM
Contact
Support: mosupport@idealsystems.be
Commercial: sales@idealsystems.be
Commercial: sales@idealsystems.be
Useful Links
Appfoundry Mobile Office
Appfoundry Mobile Office for Communicate
Help Center
iOS app
Android app