Your Mobile App
for Genesys Cloud

Mobile Office for Genesys Cloud is the Mobile App that allows you to handle all types of Genesys interactions directly on your phone in a secure manner. It serves as a valuable extension to your desktop version of Genesys Cloud for your mobile workforce. Available for iOS and Android via AppFoundry.

Any interaction, anytime

“The user-friendliness of Mobile Office is a game changer for our team. Now, our medical staff can easily handle calls via Genesys and focus on what they do best: providing the best care for our patients."

Ebony De LaTorre

Head of Telephony at
DispatchHealth

Ebony De LaTorre

Head of Telephony at
DispatchHealth

Features

Handle voice, sms, chat, Whatsapp and callbacks

Change your status

Record your mobile calls directly in Genesys Cloud.

Handle voice, sms, chat, Whatsapp and callbacks

Call via WebRTC or PSTN

Want to discover all features? Watch our

demo video

Features

Handle voice, sms, chat, Whatsapp and callbacks

Change your status

Record your mobile calls directly in Genesys Cloud.

Top level security: fully integrated with Genesys Cloud

Call via WebRTC or PSTN

Want to discover all features? Watch our

demo video

Use cases

Liked by

Pricing

 The pricing of Mobile Office is dependent on the underlying user license (Genesys Cloud 1-3 or Genesys Cloud Communicate) and the type of payment model. All billing is handled directly via AppFoundry, the Genesys solutions marketplace.

Group 16 (1)
Location

Ideal Systems NV Harensesteenweg 232 Box 2.10 B-1800 VILVOORDE, BELGIUM

Group 16 (1)
Location

Ideal Systems NV Harensesteenweg 232 Box 2.10 B-1800 VILVOORDE, BELGIUM

Group 14 (1)
Email

mosupport@idealsystems.be

Group 14 (1)
Email

mosupport@idealsystems.be

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