Mobile Office for Genesys Cloud is the Mobile App that allows you to handle all types of Genesys interactions directly on your phone in a secure manner. It serves as a valuable extension to your desktop version of Genesys Cloud for your mobile workforce. Available for iOS and Android via AppFoundry.
The user-friendliness of Mobile Office is a game changer for our team. Now, our medical staff can easily handle calls via Genesys and focus on what they do best: providing the best care for our patients.”
Ebony De LaTorre
Head of Telephony at DispatchHealth
Ebony De LaTorre
Head of Telephony at DispatchHealth
Features
Handle voice, sms, chat, Whatsapp and callbacks
Change your status
Record your mobile calls directly in Genesys Cloud.
The pricing of Mobile Office is dependent on the underlying user license (Genesys Cloud 1-3 or Genesys Cloud Communicate) and the type of payment model. All billing is handled directly via AppFoundry, the Genesys solutions marketplace.
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